MANAJEMEN ASET INFRASTRUKTUR PUBLIK UNTUK MENINGKATKAN PELAYANAN PUBLIK DI DINAS PENDIDIKAN PROVINSI DKI JAKARTA
DOI:
https://doi.org/10.46306/jppsg.v2i2.303Keywords:
Asset management, public infrastructure, public services, regional government, efficiency., Manajemen aset, infrastruktur publik, pelayanan publik, pemerintahan daerah, efisiensi.Abstract
Public infrastructure asset management is an important aspect in improving public services at the regional government level. Infrastructure assets which include roads, bridges, buildings and other public facilities have a strategic role in supporting various social, economic and government activities. This research aims to analyze how public infrastructure asset management can contribute to improving the quality of public services in the region. Using a qualitative descriptive approach, this research identifies the challenges faced by regional governments in managing infrastructure assets, such as budget limitations, low coordination between agencies, and maintenance and rehabilitation problems. The research results show that efficient asset management and based on accurate data can improve the quality of public service accessibility. Therefore, an integrated asset management system is needed, increasing human resource capacity, and utilizing information technology to monitor and manage assets optimally. Implementation of this strategy is expected to increase transparency, accountability and performance of public services in regional government
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