KOMITMEN PEGAWAI SEBAGAI MEDIATOR DALAM HUBUNGAN ANTARA BUDAYA ORGANISASI DAN RESILIENSI ORGANISASI TERHADAP KINERJA ORGANISASI PADA SEKRETARIAT DAERAH KOTA TANGERANG
DOI:
https://doi.org/10.46306/volatility.v1i2.169Keywords:
Organizational Culture, Organizational Resilience, Employee Commitment, Organizational PerformanceAbstract
This research focuses on the influence of organizational culture, organizational resilience, and employee commitment to organizational performance. Given the importance of organizational performance in achieving strategic goals, this study explores how these factors interact with each other to affect organizational effectiveness, especially in the context of state civil servants (ASN) in the Tangerang City Regional Secretariat. The purpose of this study is to identify the influence of Organizational Culture and organizational resilience on organizational performance, both directly and through employee commitment as a mediating variable. This study uses a quantitative method with a survey research design. The research population is ASN at the Tangerang City Regional Secretariat, and the sample was selected using random sampling techniques, with a total of 120 respondents who are quite representative for analysis. Data were collected through a closed questionnaire and analyzed using the SEM-PLS method to test hypotheses and relationships between variables. The results of the study show that organizational culture and organizational resilience have a positive and significant influence on organizational performance, both directly and through employee commitment. The path coefficients and statistics show that improvements in organizational culture and organizational resilience not only improve organizational performance directly, but also through increased employee commitment. All hypotheses tested were accepted, confirming the mediating role of employee commitment in this relationship. Based on these findings, it is recommended that ASN be active in creating a strong organizational culture in their work environment. In addition, the Tangerang City Regional Secretariat is expected to design programs that increase organizational resilience to face challenges. The researcher is further advised to explore the role of employee commitment mediation to develop more effective strategies in improving organizational performance.
Downloads
References
Aguilera, R. V., De Massis, A., Fini, R., & Vismara, S. (2024). Organizational Goals, Outcomes, and the Assessment of Performance: Reconceptualizing Success in Management Studies. Journal of Management Studies, 61(1), 1–36. https://doi.org/10.1111/joms.12994
Andersson, S., & Ekelund, H. (2022). Promoting Ethics Management Strategies in the Public Sector: Rules, Values, and Inclusion in Sweden. Administration & Society, 54(6), 1089–1116. https://doi.org/10.1177/00953997211050306
Ashfaq, F., Abid, G., & Ilyas, S. (2021). Impact of Ethical Leadership on Employee Engagement: Role of Self-Efficacy and Organizational Commitment. European Journal of Investigation in Health, Psychology and Education, 11(3), 962–974. https://doi.org/10.3390/ejihpe11030071
Bartuseviciene, I., Rakauskiene, O. G., & Valackiene, A. (2023). Assessing the resilience of organizations in the context of uncertainty. Measuring Business Excellence, 27(2), 211–226. https://doi.org/10.1108/MBE-05-2022-0066
Bates, J., Beus, J. M., & Parkinson, S. (2024). Contextualizing Ethical Climate: Examining Contextual Moderators of the Connection Between Ethical Climate Perceptions and Ethical Behavior. Journal of Business Ethics. https://doi.org/10.1007/s10551-024-05698-9
Bullini Orlandi, L., Veglianti, E., Zardini, A., & Rossignoli, C. (2024). Enhancing employees’ remote work experience: Exploring the role of organizational job resources. Technological Forecasting and Social Change, 199, 123075. https://doi.org/10.1016/j.techfore.2023.123075
Cantante-Rodrigues, F., Lopes, S., Sabino, A., Pimentel, L., & Dias, P. C. (2021). The Association Between Resilience and Performance: the Mediating Role of Workers’ Well-being. Psychological Studies, 66(1), 36–48. https://doi.org/10.1007/s12646-020-00583-7
Dey, M., Bhattacharjee, S., Mahmood, M., Uddin, M. A., & Biswas, S. R. (2022). Ethical leadership for better sustainable performance: Role of employee values, behavior and ethical climate. Journal of Cleaner Production, 337, 130527. https://doi.org/10.1016/j.jclepro.2022.130527
Duchek, S. (2020). Organizational resilience: a capability-based conceptualization. Business Research, 13(1), 215–246. https://doi.org/10.1007/s40685-019-0085-7
Ellemers, N., & de Gilder, D. (2022). The Power of Ethical Climates. In The Moral Organization (pp. 285–327). Springer International Publishing. https://doi.org/10.1007/978-3-030-84175-1_8
Febriyanti, D., Widianingsih, I., Sumaryana, A., & Buchari, R. A. (2024). The typology and determinant of performance measurement for public sector organizations – a literature review. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2315681
Foster, R. (2023). Collaborative Teamworking. In Encyclopedia of Sustainable Management (pp. 1–7). Springer International Publishing. https://doi.org/10.1007/978-3-030-02006-4_466-1
García-Cruz, J., & Valle-Cabrera, R. (2021). The employer’s commitment: Conceptualization, development, and validation of a scale. BRQ Business Research Quarterly, 234094442110207. https://doi.org/10.1177/23409444211020759
Gomide Júnior, S., Gomes, D. F. P., Costa, S. C., & Oliveira, Á. de F. (2022). Organizational Effectiveness: A Critical Review of the Proposals for Conceptualization and Measurement of the Construct. In Assessing Organizational Behaviors (pp. 243–262). Springer International Publishing. https://doi.org/10.1007/978-3-030-81311-6_11
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). An Introduction to Structural Equation Modeling. https://doi.org/10.1007/978-3-030-80519-7_1
Hamann, P. M., & Schiemann, F. (2021). Organizational performance as a set of four dimensions: An empirical analysis. Journal of Business Research, 127, 45–65. https://doi.org/10.1016/j.jbusres.2021.01.012
Hanu, C., & Khumalo, N. (2024). From high-performance work systems and resilience to employee well-being during crises: exploring the moderating role of employee ambidexterity. Current Psychology, 43(11), 9955–9968. https://doi.org/10.1007/s12144-023-05138-3
Hedayati-Mehdiabadi, A., Tkachenko, O., & White, L. (2024). Ethics and Human Resource Development: There Are Two Sides to the Coin. In Ethics and Human Resource Development (pp. 67–84). Springer International Publishing. https://doi.org/10.1007/978-3-031-38727-2_5
Hepfer, M., & Lawrence, T. B. (2022). The Heterogeneity of Organizational Resilience: Exploring functional, operational and strategic resilience. Organization Theory, 3(1), 263178772210747. https://doi.org/10.1177/26317877221074701
Hollands, L., Haensse, L., & Lin-Hi, N. (2024). The How and Why of Organizational Resilience: A Mixed-Methods Study on Facilitators and Consequences of Organizational Resilience Throughout a Crisis. The Journal of Applied Behavioral Science, 60(3), 449–493. https://doi.org/10.1177/00218863231165785
Kaptein, M. (2020). Ethical Climate and Ethical Culture. In Encyclopedia of Business and Professional Ethics (pp. 1–4). Springer International Publishing. https://doi.org/10.1007/978-3-319-23514-1_70-1
Kundi, Y. M., Aboramadan, M., Elhamalawi, E. M. I., & Shahid, S. (2021). Employee psychological well-being and job performance: exploring mediating and moderating mechanisms. International Journal of Organizational Analysis, 29(3), 736–754. https://doi.org/10.1108/IJOA-05-2020-2204
Liang, F., & Cao, L. (2021). Linking Employee Resilience with Organizational Resilience: The Roles of Coping Mechanism and Managerial Resilience. Psychology Research and Behavior Management, Volume 14, 1063–1075. https://doi.org/10.2147/PRBM.S318632
Malik, M., Mahmood, F., Sarwar, N., Obaid, A., Memon, M. A., & Khaskheli, A. (2023). Ethical leadership: Exploring bottom-line mentality and trust perceptions of employees on middle-level managers. Current Psychology, 42(20), 16602–16617. https://doi.org/10.1007/s12144-022-02925-2
Maslahat, G. (2023). Menggugat Profesionalitas ASN. https://banpos.co/2023/07/28/menggugat-profesionalitas-asn/
Mercurio, Z. A. (2015). Affective Commitment as a Core Essence of Organizational Commitment. Human Resource Development Review, 14(4), 389–414. https://doi.org/10.1177/1534484315603612
Metwally, D., Ruiz-Palomino, P., Metwally, M., & Gartzia, L. (2019). How Ethical Leadership Shapes Employees’ Readiness to Change: The Mediating Role of an Organizational Culture of Effectiveness. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.02493
Pagliaro, S., Lo Presti, A., Barattucci, M., Giannella, V. A., & Barreto, M. (2018). On the Effects of Ethical Climate(s) on Employees’ Behavior: A Social Identity Approach. Frontiers in Psychology, 9. https://doi.org/10.3389/fpsyg.2018.00960
Paul, H., Bamel, U. K., & Garg, P. (2016). Employee Resilience and OCB: Mediating Effects of Organizational Commitment. Vikalpa: The Journal for Decision Makers, 41(4), 308–324. https://doi.org/10.1177/0256090916672765
Raetze, S., Duchek, S., Maynard, M. T., & Wohlgemuth, M. (2022). Resilience in organization-related research: An integrative conceptual review across disciplines and levels of analysis. Journal of Applied Psychology, 107(6), 867–897. https://doi.org/10.1037/apl0000952
Rajala, T., & Jalonen, H. (2023). Stress tests for public service resilience: introducing the possible-worlds thinking. Public Management Review, 25(4), 762–786. https://doi.org/10.1080/14719037.2022.2048686
Sookdawoor, O., & Grobler, A. (2022). The dynamics of ethical climate: mediating effects of ethical leadership and workplace pressures on organisational citizenship behaviour. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2022.2128250
Teresi, M., Pietroni, D. D., Barattucci, M., Giannella, V. A., & Pagliaro, S. (2019). Ethical Climate(s), Organizational Identification, and Employees’ Behavior. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.01356
van Rossenberg, Y. G. T., Cross, D., & Swart, J. (2022). An HRM perspective on workplace commitment: Reconnecting in concept, measurement and methodology. Human Resource Management Review, 32(4), 100891. https://doi.org/10.1016/j.hrmr.2021.100891
Vazquez, L. (2021). Cultural Indicators. In Encyclopedia of Quality of Life and Well-Being Research (pp. 1–4). Springer International Publishing. https://doi.org/10.1007/978-3-319-69909-7_644-2
Youssef, K. Y. (2021). Evaluating the Institutional Performance as a Tool for Public Policy Evaluation. In Global Encyclopedia of Public Administration, Public Policy, and Governance (pp. 1–9). Springer International Publishing. https://doi.org/10.1007/978-3-319-31816-5_4324-1
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Enji Azizi
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
